Website Redesign
WordPress Development
TPoD
Melbourne Drainage & Plumbing Specialists
Project Snapshot
Client: The Prince of Drains
Industry: Plumbing / Drainage Services
Services Provided: Full-cycle web design, WordPress development.
Timeline: 4 weeks
Tools Used: WordPress, Elementor Pro, Figma
Overview
The Prince of Drains is a Melbourne-based plumbing and drainage service provider offering expert solutions such as drain unblocking, CCTV inspections, and more. They serve multiple areas including Melbourne, Werribee, and Melton.
Their existing website didn’t reflect the quality, reliability, and modern capabilities of their service. They needed a site that effectively communicated their expertise, improved usability, and helped generate more inquiries.


The Challenge
The old website struggled with several usability and branding issues:
- Outdated visual design
- Confusing navigation and structure
- Weak mobile responsiveness
- Hard-to-manage backend setup
- No modern forms or clear pathways for service inquiries
Project Goals
The objectives for the TPoD redesign were to:
- Modernize the website’s look and feel
- Highlight service offerings clearly and effectively
- Improve user experience across desktop and mobile
- Strengthen lead generation through clear CTAs and contact options
- Build a backend that’s easy for the client to maintain and update
My Role
Full-Cycle Web Designer & WordPress Developer
I led the project from concept to deployment:
- UX & structure planning
- UI/UX design in Figma
- WordPress development with Elementor Pro
- Mobile-first responsive design
- Content structuring and service presentation
- Performance optimization
Strategy & Approach
To create a strong, conversion-focused website, I focused on:
- Clean, bold visuals that communicate trust and expertise
- Clear service categorization (Drain Unblocking, High-Pressure Jetting, CCTV Inspections, Repairs, Relining, etc.)
- High-impact hero section and strong call-to-action areas
- Simple, intuitive navigation
- Fast and optimized mobile layout for on-the-go users
- Easy backend management for adding services or content updates
Key Features Delivered
1. Full Website Redesign
A modern, professional visual overhaul that reflects the brand’s expertise and reliable service.
2. Structured Services Pages
Clear and informative service descriptions for drain unblocking, jetting, CCTV inspections, trenchless repairs, and more.
3. Contact & Inquiry System
Simple and effective contact touchpoints to encourage bookings and quick inquiries.
4. Mobile-First Experience
Optimized for mobile users—critical for homeowners and clients searching during emergencies.
5. High-Impact Brand Story Section
Showcases The Prince of Drains’ friendly approach, honest pricing, and commitment to quality work.